Customer satisfaction is very important to us. We want to provide the best service possible for people affected by dementia and their families at all times.
We aim to involve people in their care, in decision making and all aspects of their care. We also welcome family involvement, and seek to learn from people and their families what their needs, wants and preferences are, so that care can be properly tailored around them as an individual.
We welcome all feedback from people who use our services and their families. If you would like to tell us your experiences please download and completed the appropriate Customer Satisfaction Questionnaire and return it to the following address:
Cleveland Alzheimers Residential Centre Ltd
If you are unsure as to which questionnaire you need to complete please do not hesitate to contact us via telephone on 01642 - 611110.
For the latest Quality Assurance Audit Results - click the appropriate button to the right.